Recruitment Industry

Benefits of ISO for Recruitment Companies

Our clients tell us that standards such as ISO 9001 for Quality Management and ISO 27001 for Information Security have benefited them greatly, by providing a structured governance framework.

This provides better management information that can be monitored and analysed to drive efficiency and improvement.

Recruiters also like the ‘risk based approach’ to Standards which provides some clarity as to the important areas to prioritise resources.

“Information security takes on new significance in our GDPR-regulated climate of data privacy. Companies expect consistently secure technology as well as an ongoing commitment to protecting their data, and their customers’ data.

“It’s never been more important to secure the data and the operating systems throughout every organisation. Cyber-attacks have become more prevalent and sophisticated, supply chains are increasingly complex, and the volume of important information handled continues to increase.

“Companies are looking for the ISO 27001 badge as a stamp of international best practice. Essentially, if you have achieved ISO 27001, you know you are operating above and beyond the requirements of the GDPR.

“We are thrilled that the incredibly high standards we set ourselves in delivering technology and service excellence have been independently validated through ISO 27001, in recognition of our best practice.

“We first took the strategic decision to become accredited by gaining the well regarded ISO 9001 standard in 2016. Now, we’ve stepped up a level. Our company growth is testament to this. We have experienced double digit, year-on-year sales growth for the last three years, and have more than tripled headcount.”

ISO 27001 is about protecting the information, not about IT

Why are many non-IT companies interested in ISO 27001? Because, believe it or not, IT is not the key element in protecting information. In most cases, the companies already have all the technology in place – e.g., firewalls, antiviruses, backups, etc. However, they still have data breaches because this technology is not enough. This is because the employees do not know how to use that technology in a secure way, but more importantly – the technology is very limited when it comes to stopping an insider attack, so obviously something else needs to be deployed. See this article for details: Information security or IT security?

And this is what ISO 27001 is all about: it provides the methodology for companies to find out which potential incidents could happen to them (i.e., risks), and then define procedures on how to change employee behavior in order to prevent such incidents from happening. (See also: The basic logic of ISO 27001: How does information security work?)

From that point of view, any organization that has sensitive information, no matter if it is for profit or non-profit, small business or corporate, government or private, can benefit from ISO 27001 implementation.

Let’s see which industries are typically implementing this standard the most.