20000 package

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Get all the following PERSONALISED iso20000 required documentation for just 2000 for a limited period only.

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14 Service and Operational Level Management Policy.doc

17A Service Level Agreement – Infrastructure Services.doc

17B Service Level Agreement – IT Support Services.doc

19 Service Reporting Policy.doc

20 IT Service Report Template.doc

21 IT Service Continuity Plan.doc

22 IT Availability Management Plan.doc

23 IT Risk Assessment Process.doc

24 IT Risk Assessment Report Template.doc

25 IT Risk Treatment Plan Template.doc

26 IT Service Continuity Test Plan.doc

27 IT Service Continuity Test Report Template.doc

29 Capacity Management Process.doc

30 Capacity Report Template.doc

33 IS Incident Management Control.doc

34 Remote Supplier Access Procedure.doc

35 Removable Media Guidelines.doc

36 Handling of Virus and Denial of Service Attacks.doc

40 Business Relationship Management Plan.doc

46 Configuration Management Process.doc

48 Change Management Policy.doc

50 Release and Deployment Management Policy.doc

51 Release and Deployment Management Process.doc

52 Release and Deployment Plan.doc

54 Incident Management Process.doc

55 Problem Management Process.doc

56 Major Incident Management Process.doc

58 Change Management Process.doc

00 Control and Procedure Document Register.xls

01 Service Management Policy.doc

02 Roles and Responsibilities.doc

03 Service Management Meeting Agenda.doc

05 Service Management Documentation Log.doc

06 IT Staff Skills Assessment_2015.doc

09 Service Management Plan.doc

13 Design and Transition of New or Changed Services.doc

14 Service and Operational Level Management Policy.doc

17A Service Level Agreement – Infrastructure Services.doc

17B Service Level Agreement – IT Support Services.doc

19 Service Reporting Policy.doc

20 IT Service Report Template.doc

21 IT Service Continuity Plan.doc

22 IT Availability Management Plan.doc

23 IT Risk Assessment Process.doc

24 IT Risk Assessment Report Template.doc

25 IT Risk Treatment Plan Template.doc

26 IT Service Continuity Test Plan.doc

27 IT Service Continuity Test Report Template.doc

29 Capacity Management Process.doc

30 Capacity Report Template.doc

33 IS Incident Management Control.doc

34 Remote Supplier Access Procedure.doc

35 Removable Media Guidelines.doc

36 Handling of Virus and Denial of Service Attacks.doc

40 Business Relationship Management Plan.doc

46 Configuration Management Process.doc

48 Change Management Policy.doc

50 Release and Deployment Management Policy.doc

51 Release and Deployment Management Process.doc

52 Release and Deployment Plan.doc

54 Incident Management Process.doc

55 Problem Management Process.doc

56 Major Incident Management Process.doc

58 Change Management Process.doc

59 Service Request Management.doc