ISO COMPLIANCEABOUT US PRODUCTSSTANDARDS INFO SERVICES20000 offer from ISO COMPLIANCEGet all the following iso20000 required documentation for just for a limited period only. FULL ISO 20000 PACKAGE DELIVERABLES14 Service and Operational Level Management Policy.doc 17A Service Level Agreement – Infrastructure Services.doc 17B Service Level Agreement – IT Support Services.doc 19 Service Reporting Policy.doc 20 IT Service Report Template.doc 21 IT Service Continuity Plan.doc 22 IT Availability Management Plan.doc 23 IT Risk Assessment Process.doc 24 IT Risk Assessment Report Template.doc 25 IT Risk Treatment Plan Template.doc 26 IT Service Continuity Test Plan.doc 27 IT Service Continuity Test Report Template.doc 29 Capacity Management Process.doc 30 Capacity Report Template.doc 33 IS Incident Management Control.doc 34 Remote Supplier Access Procedure.doc 35 Removable Media Guidelines.doc 36 Handling of Virus and Denial of Service Attacks.doc 40 Business Relationship Management Plan.doc 46 Configuration Management Process.doc 48 Change Management Policy.doc 50 Release and Deployment Management Policy.doc 51 Release and Deployment Management Process.doc 52 Release and Deployment Plan.doc 54 Incident Management Process.doc 55 Problem Management Process.doc 56 Major Incident Management Process.doc 58 Change Management Process.doc 00 Control and Procedure Document Register.xls 01 Service Management Policy.doc 02 Roles and Responsibilities.doc 03 Service Management Meeting Agenda.doc 05 Service Management Documentation Log.doc 06 IT Staff Skills Assessment_2015.doc 09 Service Management Plan.doc 13 Design and Transition of New or Changed Services.doc 14 Service and Operational Level Management Policy.doc 17A Service Level Agreement – Infrastructure Services.doc 17B Service Level Agreement – IT Support Services.doc 19 Service Reporting Policy.doc 20 IT Service Report Template.doc 21 IT Service Continuity Plan.doc 22 IT Availability Management Plan.doc 23 IT Risk Assessment Process.doc 24 IT Risk Assessment Report Template.doc 25 IT Risk Treatment Plan Template.doc 26 IT Service Continuity Test Plan.doc 27 IT Service Continuity Test Report Template.doc 29 Capacity Management Process.doc 30 Capacity Report Template.doc 33 IS Incident Management Control.doc 34 Remote Supplier Access Procedure.doc 35 Removable Media Guidelines.doc 36 Handling of Virus and Denial of Service Attacks.doc 40 Business Relationship Management Plan.doc 46 Configuration Management Process.doc 48 Change Management Policy.doc 50 Release and Deployment Management Policy.doc 51 Release and Deployment Management Process.doc 52 Release and Deployment Plan.doc 54 Incident Management Process.doc 55 Problem Management Process.doc 56 Major Incident Management Process.doc 58 Change Management Process.doc 59 Service Request Management.doc |